EAC Troubleshooting

While EAC is not required to play 7 Days to Die, there are servers that will have it enabled. If you have some issues that cause your game to crash while running EAC here are some basic tips to try to solve the issue:

1. System Specs

If you are running at the minimum recommended specs or below, it is possibly a lack of available system resources.

2. Launch error: Error validating EasyAntiCheat code signing certificate.

This usually happens if you are not up to date on Windows Updates, and your Certificate Store is outdated.
To resolve the issue, fully update Windows and try again. You may also need to fully exclude your game client from your Antivirus software. 
 

As a final resort you could try to manually import the GlobalSign "CodeSign" and "EV CodeSign" Root Certificates from https://support.globalsign.com/customer/portal/articles/1426602-globalsign-root-certificates

3. Kicked from server, or unable to join. EAC disconnected from server/backend error.

There are a few things that can cause this to occur:

1. Your antivirus software is delaying the data.
   1. The most common fix for this is to exclude the client folder from your antivirus software's active and passive scans. (How to exclude your game from these files can be found here.)
2. Your firewall is blocking/delaying the data packets.
   1. Similar to the issue with antivirus software, you will need to add a rule to your firewall for the games .exe files.
3. Network hardware driver issues.
   1. Check your network drivers and make sure they are up to date.
4. A bad Wi-Fi connection
   1. If possible, try a wired connection or restart your router and other network troubleshooting steps, as shared here.