General Troubleshooting

If you are having issues with launching the game, please make sure to uninstall any mods and launch again. At times, mods can create issues and prevent the game from starting up normally. Click here for more information on Mod Use.

If you are still having issues with the game launching, please double check the Basic Network and EAC troubleshooting steps.

How to Exclude your Game from your Antivirus

It can be common that your Antivirus software may block your game from loading or create issues when trying to launch the game with EAC.

The easiest solution for this is to exclude the game from your Antivirus.

The quickest/simplest way is to exclude your entire Steam folder instead of just the 7 Days to Die game folder.

Make sure to also exclude your save folder in %appdata% 

It will be in C:\Users\<userName>\AppData\Roaming\7DaysToDie  

How to Clear Residual Game Files from Previous Versions

On PC:

1. Backup Saves: Here is how to find them and move them safely
2. Right click game via Steam, click Browse Local Files
3. Keep File Explorer open
4. Uninstall game from Steam
5. Delete game folder manually
6. In File Explorer, top menu, click on View. Click Show Hidden Files.
7. In File Explorer address bar, type: %appdata%
8. Make your way to C:\Users\me\AppData\Roaming\7DaysToDie
9. Delete everything except the Saves and GeneratedWorlds folders
10. Open up Mod Launchers like Nexus and Thunderstore and make sure to delete all 7DTD mods.
11. Reinstall 7DTD as latest stable version
12. Game should work now. This process is meant to wipe out all residue files from previous game versions and incompatible files.

On Consoles:

1. Back up your save files to online cloud storage
2. Turn off your console completely
3. Once the lights are off, unplug the console from power
4. Wait 30 seconds then plug it back in
5. Delete corrupted game files
6. In the home screen > Settings > Storage > Saved data
7. Select 7 Days to Die, and just delete your settings file, which can be found in either the Options, Profile or User Data, please don't remove other files
8. Restore license for 7 Days to Die (if needed)

How to Verify Game Files and Clean Game Data on PC

• Verify Game Files:
  1. Open Steam, go to your Library, and right-click 7 Days to Die.
  2. Select Properties > Installed Files
  3. Click Verify integrity of game files. Steam will repair any broken files.

• Clean Game Data:
  1. Backup saves
  2. Run the game through your Steam launcher
  3. Navigate to the Tools tab
  4. Check all the boxes to clean your old data and click Clean